PROCESSING OF PERSONAL DATA

In this privacy policy, the terms "personal data," "processed," and "data controller" will have the meanings ascribed to them in the Data Protection Directive 95/46/EC, the Belgian Law of December 8, 1992 on the protection of privacy with respect to the processing of personal data and its implementing decrees - and from May 25, 2018 in successor legislation, the General Data Protection Regulation (and any Belgian law and/or decree for its implementation).

By using this website, you agree that personal data collected through the website will be processed in accordance with this privacy policy. You also accept that we may need to process your personal data to fulfill a contract or order. Please do not use this website if you are not satisfied with the contents of our privacy policy.

The website is the property of ARTEMISIANA BV, a Belgian company with its registered office in Belgium, Boterhoek 65, 9660 Brakel, trade register number, tax number and VAT number BE 0782.853.148 ('ARTEMISIANA BV' or 'we/us' or 'us/our'). ARTEMISIANA BV acts as "data controller" within the meaning of applicable law when processing your personal data.

COLLECTION OF INFORMATION

We collect two types of information when you visit our website:

Personal data

The personal data we may collect and process may include your name, email address, mailing address, phone number, IP address and billing and credit card information (for order processing only). Please note that your payment is encrypted and processed through payment portal MOLLIE. All payment information is deleted when payment is processed.

Non-personal information

We may also collect information about what pages you visit on this website and the address/location of the site you came from to visit this website. Please note that this information is used for analytical purposes only and will not be used to identify you or contact you personally. This information is used to generally gain more demographic insight, identify the needs and trends of our customers, provide better and more relevant offers, and to assure us that our website design is user-friendly.

PURPOSES OF PROCESSING PERSONAL DATA

We may process your personal data to manage your orders, to provide you with information about our products when you request it, to provide you with the best service possible and to ensure that our offer is as current and relevant as possible. Your personal data will be used for the above purposes by duly authorized employees, consultants, advisors, subsidiaries, service providers, representatives and subcontractors of ARTEMISIANA BV.

Please note that under no circumstances do we share personal data with third parties unless we are required to do so by law, such as by a warrant or court order, or when at your request. We may share non-personal data in combination with non-personal data of other users (such as the site analytics mentioned above) with third parties.

This is for example to generate statistics about the number of unique visitors to our website, demographic breakdowns and generally about the actions our visitors take on our website. Third parties may include advertisers, suppliers, website tracking services and other similar parties.

COOKIES

Cookies are small text files or pieces of information that are stored on your computer (or on a mobile device, as the case may be) when you visit our website. Some parts of this website run thanks to cookies installed on your computer. For more information about cookies, including how to view which cookies are installed and how to manage and delete them, please visit the following site: www.allaboutcookies.org. Other sources of information about cookies can also be found on the Internet.

This website uses cookies to track your ordering process, store personal preferences and help us provide you with targeted content. Cookies also provide a smoother user experience by remembering your personal preferences and allowing you to log in faster. When you visit our website, you will be prompted to accept or decline cookie technology. You can also choose to accept or reject all cookies in your web browser. We do not share our cookies with any other site.

Below is a summary of the data tracked via cookies on this website:

• A session variable that is anonymized.
• IP address location data: currently only the country of the IP address is tracked and the IP address itself is not.
• Google Analytics / GTM variables according to Google's guidelines: the last octet of the IP address is anonymized: https://policies.google.com/privacy?hl=nl
• Google Webmaster Tools: use the variables of Google Analytics, so no additional storage of data.
• Facebook pixel code: find the Facebook Data Policy here: https://www.facebook.com/policy.php
• Indication of whether the user has Javascript active. Javascript is a front-end scripting language used to enable dynamic things on the Web site, such as slideshow animation, fading and similar front-end effects.
• The image ratio and responsive image variable: it indicates whether you are browsing on a mobile device or not.

ARTEMIS URNS NEWSLETTER

ARTEMISIANA BV only stores your e-mail address if you provide it to us. This email address is used to keep you informed about updates on our website and for marketing purposes, such as for information about new products. We will never give this e-mail address to third parties, so no other parties will contact you. You can always unsubscribe from our newsletter by clicking the link at the bottom of any of the newsletters you receive from ARTEMISIANA BV.

SAFETY

Your personal data is stored on a secure server hosted for us by our hosting partner, Combell. As with all internal related content, we cannot fully 100% guarantee the security of the data you provide us via this website. However, we make every effort to ensure the security of all data you provide to us as much as possible through the applicable technical and organizational means. ARTEMISIANA BV reserves the right (including but not limited to) to refuse a customer by canceling or refunding orders, to close accounts or block customer access when suspected of fraudulent or malicious activity. Only one account per person is allowed. This does not affect your legal rights.

YOUR RIGHTS

You have the right to (i) access your personal data; (ii) require that your personal data be amended if and to the extent that you can prove that it is inaccurate; (iii) order the deletion of your personal data if the terms of the General Data Protection Regulation are complied with; (iv) object to the processing of your personal data for reasons related to your personal situation and/or request that it be restricted; and (v) request a copy of your personal data in a structured, commonly used and machine-readable format. You also have the right to withdraw your consent to the processing of your personal data at any time, subject to compliance with the terms of the General Data Protection Regulation. However, you do accept that any processing that precedes such withdrawal will not affect the lawfulness of the processing based on your consent prior to the withdrawal. To make any request regarding your data, please contact us. If you consider it necessary, you also have the right to lodge a complaint with the relevant supervisory authority regarding our use of your personal data.

Where requests are clearly unfounded or excessive, such as due to their repetitive nature, we may either (i) charge a reasonable fee, taking into account the administrative costs of providing the information, communicating or performing the requested action, or (ii) refuse to comply with the request.

DURATION OF STORAGE OF YOUR PERSONAL DATA

The personal information you send to us through this website is stored in our databases. We will retain your personal information for as long as your account is active, if we have an ongoing contract with you, or as long as it is necessary to provide you with the requested services or answer questions or resolve any disputes. We may also need to retain your personal information for a reasonable period of time to enable us to comply with legal obligations, resolve disagreements and fulfill the obligations of contracts entered into.

After this period, your information will be removed from our database.

UPDATES TO THIS PRIVACY POLICY

We reserve the right to update, modify or delete any part of this privacy policy at any time. All changes will be posted here immediately and it is your responsibility to check regularly to see if anything has changed. However, we will contact you directly if we decide to use your personal data in a way that violates the agreed privacy policy. You will then be given the choice of whether or not to be included in the new use.

QUESTIONS?

Do not hesitate to contact contact us if you have any questions regarding the above.